Should You Give Up Your Seat on an Overbooked Flight?
caused a stir last week when footage taken by other travelers of local authorities brutally dragging a passenger from his seat before a flight from Chicago to Louisville, Kentucky, went viral. While the company's CEO, Oscar Munoz, apologized and vowed to halt using law enforcement to remove passengers already aboard planes to secure seats for employees, the incident has spurred questions about airline policies and prompted heightened scrutiny over the industrywide practice of overselling flights. But while last week's incident took the ...
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